Payment & Appointment Policies
At Omaha Vets Group, our commitment extends beyond exceptional pet care to ensure a seamless and transparent experience across all our network clinics.
If you have any questions, please don’t hesitate to reach out to the friendly staff at one of our hospitals. Thank you for choosing us!
Payment Methods
Our network clinics have consistent pricing across services and products so you can be assured you are receiving the best care and the best value. We require payment in full for all services on the day provided.
For your convenience we accept:
- Cash
- Check (with identification)
- Credit Card (VISA, MasterCard, Discover, American Express)
- CareCredit – a medical credit card that you can be approved for in minutes. To learn more or apply, visit: carecredit.com.
- ScratchPay – financing solution that offers monthly payment plans. To learn more, visit scratchpay.com.
- Pet Insurance – compare top pet insurance providers and plans, visit: petinsurancereview.com
Appointment Policy
Our veterinary practices are dedicated to providing your pet with quality care and are pleased to reserve an appointment time for you. We offer same day and next day appointments at all our clinics. If a hospital is unable to accommodate your request, we can schedule at another network clinic.
Late Policy
If you arrive more than 10 minutes late to your appointment, you may be asked to reschedule.
Cancellation Policy
We make every attempt to confirm your appointment ahead of time. If you are unable to make your appointment, please provide 24-hour notice to cancel appointments or 48-hour notice to cancel surgeries. Cancelling with less notice, more than once, or no-call, no-show, will require a non-refundable payment to book future appointments.
