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FAQs

Frequently Asked Questions

Have questions? We’re here to help! Check out the list below for answers or feel free to contact us if you need further assistance.

Do I need to have an appointment?
Yes, patients are seen by appointment. You can call us at (402) 704-7304 or request an appointment online at one our clinics.
Can I make an appointment at any location?
Yes! We use technology to easily share files between clinics so regardless of the OVG location you visit, your pet's history is accessible by our veterinarians and team members. All our network hospitals share the same core values and offer state-of-the-art facilities, providing you with the best possible medicine and services no matter the location.
Do you see emergencies?
Our hospitals will take care of emergencies during clinic hours, with or without an appointment. While we understand that it is not always possible, calling ahead is appreciated to let us know you are heading in so our staff can be better prepared. For evenings and weekends, OVG Urgent Care is available. Learn more about urgent care services >
What forms of payment do you accept?
We accept Cash, Check, Mastercard and Visa, as well as CareCredit and ScratchPay. For more details, view our Policy page.
Can I make payments?
Payment is required at the time of service at all our hospitals. We are not able to offer payment plans for veterinary care.
At what age can I have my pet spayed or neutered?
Spaying or neutering can be done as early as 4 to 6 months of age. Your pet is given an exam prior to surgery to help determine whether your pet is healthy enough to undergo the surgical procedure. Current vaccinations are required at the time of surgery. Also, a pre-anesthetic blood screen is required prior to undergoing anesthesia and surgery.
What is the pre-anesthetic blood screening?
This is a blood test that is run prior to surgery to test your pet’s organ functions, blood counts and clotting function. It is done to ensure that your pet is healthy enough to undergo anesthesia and can heal properly following surgery.
How long do the sutures stay in after my pet’s surgery?
Procedures involving external sutures require suture removal, typically 14 days following the surgery.
Is it a good idea to let my female pet have at least one litter before she is spayed?
No, there is no advantage to letting your pet have one litter. However, there are plenty of advantages to having your pet spayed or neutered! These advantages include decreasing the chances of breast tumors, cystic ovaries, and uterine infections later in life. Spaying (or neutering) your pet also keeps them safer as it decreases their desire to roam, prevents spraying and marking behaviors, and can decrease the risk of prostate cancer in males. In addition, you are helping control the tragic results of pet overpopulation.